Credits or "Envato credits" added to your Envato Market account are valid for 12 months.
If you do not use your Envato credits or add any additional credit within this period, your Envato credits will expire and be removed from your account.
You can view the date of a credit addition by checking your invoice.
Each time you add credit (within a 12 month period), all your existing current credit will be extended for a further 12 months from the date of the new addition of credit.
- 1st addition of $50.00 credit on 17 Jul 2015 will expire on 17 Jul 2016
- 2nd addition of $20 credit on 06 Feb 2016 will expire on 06 Feb 2017
- New Total Balance = $70.00. This will expire on 06 Feb 2017
Four weeks before your credits are due to expire, you will receive a reminder email with the option to extend credits for an additional 6 months. If you log into your account during this period, you will see a banner displayed at the top of the screen that will also give you the option to extend your credits (if they have not yet expired).
Please note that limits apply to the amount of credits you can add to your account. Please click here for more information.
Credits that have expired recently may be able to be reinstated. If you have recently expired credits, please submit a ticket.