If you are not able to log in to your Envato account or you no longer have access to the email address used to register your Envato account, contact our friendly team with the following information:
- The full name listed on the Envato account
- The current email address registered to the Envato account
- The name of the last item purchased
- The transaction ID (Paypal or Skrillfrom a recent purchase (here's how to find your transaction ID)
- If you have paid with a Credit card, please provide us with the exact payment date and the last 4 digits of the Credit card that's been used for this purchase.