Your Envato account has two views of your overall earnings activity, which may show different amounts.
The Net Earnings view is a sum of both your sales net income and your referral net income.
The Sales Earnings view only includes your net sales, not referral income. This means the amounts shown on the Net Earnings view may differ from the Sales Earnings page.
Refunds also result in different amounts being shown in the Net Earnings and Sales earnings view of your account.
Say you sell an item in February, and then have it refunded in April. This is what happens:
- In the Earnings page, we deduct the refund amount from the earnings of the month when the sale happened, i.e. in February,
- In the Statement page, we deduct the refund amount from the earnings of the month when we processed the refund, i.e. in April.
You can find all refund transactions within your statements.
If you have any further questions, please contact our Help team.