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Envato Market Support | Help Center
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What are Favorites?
"Favorites" is a feature that allows you to save your treasured items on Envato Market. So if you see something you like, but you’re not ready to u...
How do I purchase an item?
Add to Cart or Buy Now If you’re after only one item, simply choose the ‘Buy Now’ option on the item page. This will take you directly to Checkout....
How Do I Add Or Change My Billing Details?
How to update billing details during checkout? In the final stages of the checkout flow (i.e., after clicking "Buy Now" or "Checkout"), you'll be ...
Buyers Guide to YouTube Content ID & Copyright Notices
What is Content ID? Content ID is a popular digital fingerprinting system that content creators can use to easily identify and manage their copyrig...
Buyer’s Guide to Performing Rights Organizations and P.R.O. Music
As of October 4th 2016, we’ve updated our policy to allow Performing Rights Organization (P.R.O.) registered music to be sold on AudioJungle. For t...
How do refunds work?
Here, you can learn more about our refund process and how to track the status of your request. What happens after I have requested a refund? Review...
What is Item Support?
Item support is a service provided by many authors on ThemeForest and CodeCanyon. Having support for your purchased item means that the author will...
How to contact an author
If you want to ask questions about how an item works before buying, need help using an item you’ve purchased or just want to tell an author how muc...
Where Is My Purchase Code?
This article is here to help you with a step-by-step guide on how to easily find your purchase code and download your license certificate. How to f...
Extend or renew Item Support
Item support is a service provided by many authors on ThemeForest and CodeCanyon. Having support for your purchased item means that the author will...
Item Support FAQ
How do I follow an author? If you like the work of a particular author you can follow them. By following authors, you can see their newest items on...
Why has my item been removed?
Wondering where your item has gone? We explain a few reasons why it may no longer be available. How do I know my item is no longer available? When...
View & Download Invoices
Follow the detailed instructions provided below so you can effortlessly download and view your invoices for your purchases from the Envato Market p...
A Buyer's Guide to Your Statement & Documents
Welcome to this helpful guide designed to answer any questions you may have about your statement and Envato documents. Receipts Invoices Credit No...
Your Documents | FAQ | Glossary of Terms
Purchase A purchase happens when you buy an item licence from an author selling on Envato Market. The total price paid is made up of the licence pr...
Can I use Envato Market items in the SaaS product?
So long as the item is only hosted in or on one software product and you are not giving users access to the underlying item (i.e. the item is fully...
Can I transfer a license to other Envato account?
Even though we allow users to have multiple accounts, we unfortunately are not able to transfer any type of data (e.g. license) between the Envato ...
How do licenses work for any plugins that are bundled with the theme I bought?
Many themes sold on ThemeForest come bundled with premium plugins from CodeCanyon. A plugin is an additional component that offers functionality an...
Licensing Requirements for Test Sites: Clarifications and Guidelines
When creating a test site—for development, experimentation, or demonstration purposes—understanding the licensing landscape is crucial. This guide ...
I’m making a logo. What license do I need?
Your choice of license depends on what sort of Envato items you want to use in your logo: For logo templates: There’s only one Logo License, and yo...
Do licenses have an expiry date? Will I ever have to pay any fees (like renewals or royalties)?
No, and no! Envato licenses are ongoing and last for the life of the end product you create with the item you’ve licensed, subject to our right to...
Template Kits
What is a Template Kit? A Template Kit is a collection of pre-designed templates or layouts with starter content that share a cohesive visual style...
How to Upload & Install Elementor Template Kits from Themeforest to WordPress
To successfully integrate Elementor Template Kits obtained from Themeforest into your WordPress site, you need to follow specific steps that involv...
Elementor Template Kits: PHP Zip Extension not loaded or "Please upload a valid Template Kit zip ...
You may encounter the following issues related to "zip" on your server if you do not have the required Zip file support, or you attempt to upload a...
Envato Elements Template Kits - Imported template doesn't look like the demo
This guide covers issues you may have with an Envato Elementor Template Kit not appearing as expected in the Elementor builder. For example, the i...
Envato Elements Template Kits - Troubleshooting Common Import Problems
This guide provides general help for common issues you may encounter when using the Envato Elements plugin for WordPress to Import Elementor Templa...