- A file cannot be downloaded more than 20 times in 24 hours.
Once you reach this limit your item will be flagged and you will not be able to download the file for a further 24 hours.
- A file can not be downloaded more than 50 times in total.
If you reach this limit you will see an error message if you try to download the item again.
These are considered reasonable limits which, under normal circumstances, should not be exceeded.
If you have reached your total download limit and require it to be extended please contact the Help Team with the following information.
- Your Envato Market username
- The Item name or a link to the item
- Your reason for requesting an extended download limit (e.g. the author updates the item regularly).