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  1. Envato Market Help Center
  2. Buying and Item Support

Buying and Item Support

All you need to know about buying on the Envato Market and how to get Support.

  • Buying


      • What are Favorites?
      • How do I purchase an item?
      • How Do I Add Or Change My Billing Details?
      • Buyers Guide to YouTube Content ID & Copyright Notices
      • Buyer’s Guide to Performing Rights Organizations and P.R....
      • How do refunds work?
      See all 11 articles
  • Item Support


      • What is Item Support?
      • How to contact an author
      • Where Is My Purchase Code?
      • Extend or renew Item Support
      • Item Support FAQ
      • Why has my item been removed?
      See all 18 articles
  • Your Statement & Documents


      • View & Download Invoices
      • A Buyer's Guide to Your Statement & Documents
      • Your Documents | FAQ | Glossary of Terms
  • Payments


      • Common PayPal and credit card issues
      • Do Envato Credits expire?
      • How do I find my transaction ID?
      • PayPal Disputes And Chargebacks
      • Saving Your Credit Card Details
  • Downloads


      • How to download your items
      • Problems downloading a file
      • Update a Purchased Item
      • Using a Download Manager
  • Licenses


      • Can I transfer a license to other Envato account?
      • Can I use the same license for the test and production site?
      • How do licenses work for any plugins that are bundled wit...
      • I’m making a test site - it’s not for sale or distributio...
      • I’m making a logo. What license do I need?
      • Do licenses have an expiry date? Will I ever have to pay...
      See all 10 articles
  • Template Kits


      • Template Kits
      • Elementor Template Kits: PHP Zip Extension not loaded or ...
      • Envato Elements Template Kits - Imported template doesn't...
      • Envato Elements Template Kits - Troubleshooting Common Im...
      • How to use the Envato Elements WordPress Plugin to Instal...
      • How to use the Template Kit Import plugin from Envato to ...

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