A purchase happens when you buy an item licence from an author selling on Envato Market. The total price paid is made up of the licence price which is paid to the Author,, a payment for Envato’s buyer services called a Buyer Fee and you may also be charged a handling fee on your total order. Using the shopping cart you can make multiple purchases in a single checkout.
An order is made up of one or more purchases. Every time you complete the checkout process on the Envato Market, we assign an order ID to all transactions that were completed as part of the checkout process.
For example if you have purchased multiple items in a single shopping cart, the item licences and buyer fees will all have the same unique order id. Your order may also be subject to a handling fee charge, depending on your payment method and order total.
From October 2nd 2018 Envato will no longer have the option to add Envato Credit to your account.
If you have existing Credit on your account you will still be able to use it to purchase items. If you don’t have enough credits for your purchase, you will be able to use a combination of credits and a PayPal/Skrill transaction. Existing credits will still expire 12 months after date of purchase.
Reversals & Refunds
A reversal happens when a purchase is refunded or reversed as a result of a chargeback. A reversal always appears on a buyer’s statement along with an accompanying credit note. For some types of refunds such as author-initiated refunds, the author’s statement will show the reversal and the related credit note.
In other cases, when the refund is marked as a ‘goodwill’ refund from Envato, the author’s statement and balance will be unchanged and the credit note will be generated from Envato to the buyer.
An invoice is generated for the sale of every item or service on Envato Market. The Invoice will show the following information; date, invoice ID, order ID, sellers details, buyers details, item details (The details of the item purchased (Including Item name, Item ID, licence type, size if applicable (eg photodune), and item price)), total (in USD).
Your statement is a list of all transactions and any activity that has altered your account balance. It contains information on all your sales, purchases, referral program earnings and reversals.
A credit note is when a reversal of an invoice occurs (negative invoice). When an invoice has been generated and the transaction is cancelled or voided a credit note is issue to support it.
Prices & Fees
When you make a purchase, the total price you pay will be made up of the Item Price for the item license, and Envato’s Buyer and Handling Fees (if applicable).
When you make a purchase, the price paid for the item license to the author of that item is called the Item Price.
A handling fee applies. Handling fees are charged per order (not per item).
Handling fees are charged as follows;
- If your order is less than $10 the handling fee is $1
- If your order is between $10 - $75 the handling fee is $2
- If your order is above $75 there is no handling fee
This is the price you see on an item page, and includes the Item Price and Buyer Fee.
When you make a purchase on Envato Market, you will be paying the Author of the item for their work, and a Buyer Fee to Envato for use of our platform and services. This includes services like 24/7 buyer support, fraud protection, and item quality control.