Welcome to this guide created to help you with any questions you might have about your statement and Envato documents.
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Receipts
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Invoices
Hint: This article will guide you on how to view and download your invoices.
An invoice will be generated when an item license is purchased via Envato Market.
- You 'the buyer' receive an invoice from the Author for the item license.
- You 'the buyer' receive an invoice from Envato for the buyer fee.
- If the order is subject to a handling fee, you 'the buyer' receive an invoice from Envato for the order handling fee.
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Credit Notes
When an invoice has been generated and the transaction is reversed, a credit note is issued to acknowledge the cancellation of the invoice.
- You 'the buyer' receive a credit note for the item license that has been refunded.
- You 'the buyer' receive a credit note from Envato for the buyer fee that has been refunded.
- Where an order is eligible for an order handling fee refund, you 'the buyer' receive a credit note from Envato for the order handling fee that has been refunded.
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Tax Information
For general information on VAT, please go to the EU VAT overview or more specifically the VAT Information for buyers article.
For information regarding US sales tax please click here.
For general information on AU GST, please go to the AU GST Information for buyers article.
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What About My Past Transactions?
Past Deposits
You are still able to access invoices generated from past deposits (prior to Feb 1, 2015). You can access these from your statement, by clicking the link in the statement line for that deposit.
Invoices for deposits made prior to Feb 1, 2015, will not be reissued using the new format.
Past Purchases
No invoices will be back-issued for item license purchases, handling fees, or buyer fees for orders completed prior to Feb 1, 2015. However, you can still view all past transactions on your statement. This article will guide you on how to view and download your invoices.