We’re experiencing a higher than normal volume of inquiries and our response time could be up to 7 days.
We apologize for the delay and thank you for being patient while we work hard to get on top of the queues.
Before submitting a request....
The Envato Help Team does not provide support of individual items. This article will guide you on how to contact the Item Author.
Check out these helpful articles for commonly asked questions:
- View & Download Invoices
- How to download items
- How to update a purchased item
- How to find your purchase code
- Can I get a refund for an Item I have purchased?
Have you asked one of our many wonderful community members by posting on our community forums?.