We’re currently experiencing a high volume of enquiries and our response time could be up to 7 days. We apologize for the delay and thank you for your patience.
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You can contact one of our friendly Help team members below. Begin by selecting a topic we can help you with. Please understand that the Envato Help Team does not provide support of individual items, you can contact the author for supported items. If you're unable to find the what you're looking for here, you can always ask one of our many wonderful community members by posting on our community forums.
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You can request a refund here. For more information, check out our article to learn more about how refunds work.
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Need help with Envato Elements?
Go To Envato Elements SupportVisit our dedicated Envato Elements Help Center.
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Are you an author?
Help for authorsA dedicated Help Center for authors of Envato.