Need help with an item?
Authors can choose to offer support for the items they create, and can be contacted directly from Envato. Please understand that Envato’s Customer Success team is unable to provide support for individual items.
Need help with Envato?
You can contact one of our friendly Customer Success team members below. Begin by selecting a topic we can help you with. If you're unable to find what you're looking for here, you can always ask one of our many wonderful community members by posting on our community forums.
Request a refund
You can request a refund here. For more information, check out our article to learn more about how refunds work.
Submit your request
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Need help with Envato Elements?
Go To Envato Elements SupportVisit our dedicated Envato Elements Help Center.
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Are you an author?
Help for authorsA dedicated Help Center for authors of Envato.