Contacting An Author

All items have a ‘Comments’ tab and a ‘Support’ tab.

Item ‘Comments’ are public and can be viewed by everyone.

If you have purchased the item a ‘buyer’ badge will be displayed next to the comment you post.

The ‘Support’ tab shows whether authors accept questions through email, their own support system or, direct back to the item comments.

Every Author has an email form located in the sidebar of their profile.

Emails replies sent by the Author will be delivered to the email address associated with your Envato Market account.


How to Contact an Envato Market Author:

From the Comments Tab

  • From the item page Click the ‘Comments’ tab
  • Scroll to the bottom of the page
  • Type your comment and Click ‘Post Comment’

From the Support Tab

  • From the item page Click the ‘Support’ tab
  • Click to follow the link to the author’s support website (if this option is available)

From the Authors Profile

  • From the item page Click the author’s Name or Logo (on the right hand side)
  • Scroll to the bottom of the page
  • Type your message and Click ‘Send’





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