If you're having trouble logging into your Envato account or no longer have access to the email address you used to register, reach out to our team with the following details:
- The full name on your Envato account
- The current email address linked to your Envato account
- The name of the last item you purchased
- The transaction ID from a recent PayPal purchase (here's how to find your transaction ID)
- If you paid with a credit card, please provide the exact payment date and the last 4 digits of the card used for the purchase.
Our team will look into your issue and assist you in regaining access to your account.