Buying and Item Support

Buying

• ★ Where Is My Purchase Code?
• Buyers Guide to YouTube Content ID & Copyright Notices
• Can I Get A Refund?
• Contact Us
• Envato and the Envato Market sites
• How Do I Add Or Change My Billing Details?

See all 18 articles

Item Support

• ★ Bundled Plugins
• ★ What is Item Support?
• ★ How to contact an author
• Envato Hosted: Pointing your Domain Name
• I need help with my Envato Hosted Website
• Extending and Renewing Item Support

See all 23 articles

Your Statement & Documents

• View & Download Invoices
• A Buyer's Guide to Your Statement & Documents
• Your Documents | FAQ | Glossary of Terms

Payments

• Common PayPal and MoneyBookers Issues
• PayPal Disputes And Chargebacks
• Saving Your Credit Card Details
• Why do prepaid Envato Credits expire?
• Why is there a minimum $20 deposit on Envato Markets?

Downloads

• Download Limit Reached
• How To Download Your Items
• Problems Downloading A File
• Update a Purchased Item
• Using A Download Manager
• Why has my item been removed?