Buying and Item Support

Buying

• ★ Quick Answers - Help FAQ
• ★ Where can I find my Purchase Code?
• Can I Make A Purchase Without Becoming A Member?
• Complete Guide to Purchasing Items
• Envato and the Envato Market sites
• How Do I Add Or Change My Billing Address?

See all 8 articles

Payments

• Common PayPal and MoneyBookers Issues
• How do I pay for items on the Envato Market sites?
• PayPal Disputes And Chargebacks
• Why do Pre-Paid Credits Expire?
• Why is there a minimum $20 deposit on Envato Markets?

Item Support

• ★ How Do I Get Support For An Item I've Purchased?
• ★ Where Can I Find Installation Guide or Help Documentation?
• Common WordPress Installation Issues
• Missing style.css stylesheet
• The Item Is Not Working
• Search The Item Comments

See all 11 articles

Your Statement & Documents

• A Buyer's Guide to Your Statement & Documents
• Your Documents | FAQ | Glossary of Terms

Refunds

• ★ Can I Get A Refund?

Downloads

• Can I re-download items?
• How many times can I download a purchased item?
• Problems Downloading A File
• The Item Has Been Removed
• Using A Download Manager
• Where can I download my purchase?

Contacting Authors

• How do I contact an Envato Market author
• The Author Is Not Responding
• How Do I Follow An Author?

Licenses

• License Wizard
• What are licenses and where can I learn about them

Tax

• How to Manage Your Sales Taxes
• EU VAT Changes
• VAT | FAQ