It's simple! Just reach out to the Envato Customer Success Team with the following details:
- The Envato username or email address used to create the account
- The name of the item you're asking about
- The name of the license you purchased (for example: “Regular License”)
- If you know it, the name of the license you'd like to switch to (for example: “Extended License”)
Providing this information will help the Customer Success Team assist you as quickly as possible.