Very! Just contact the Envato Customer Success Team with the following information:
- The Envato username or email address the account was created with
- The name of the item in question
- The name of the license you purchased (for example: “Regular License”)
- If you know it, the name of the license you wish to switch to (for example: “Extended License”)
This information will enable the Customer Success Team to assist you in the most efficient way possible.
You can create a new Help Ticket here.