It's helpful to remember that there is usually a difference between something being broken and seeing an error message. Error messages often point to issues like incorrect setup, configuration, or software problems, which can cause the item to not work properly. For example, a missing style.css stylesheet might trigger an error message.
Hint:
We encourage you to read and search the item comments. Someone else may have experienced the same problem, and your answer may be found in the comments to help you get the item working.
If you are not able to find the answer to your question in item comments or you are unable to locate the Installation Guide or Help Documentation, you will need to contact the author directly for help.